Terms & conditions

1. GENERAL TERMS

1.1 Acceptance of Terms

By accessing our site or making a purchase, you agree to abide by these terms and conditions. If you do not agree, please do not use our site or services.

1.2 Changes to Terms

We reserve the right to update, modify, or replace any part of these terms by posting changes to our website. It is your responsibility to check this page periodically to stay informed of updates.

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2. SALES CONDITIONS

2.1 Products and Services

Our products and services are available online only and may be offered in limited quantities. We reserve the right to refuse any order at our discretion.

2.2 Prices and Payments

All prices are listed in Canadian dollars (CAD) and are subject to change without notice. We accept credit cards and other payment methods as indicated on the site.

2.3 Shipping and Delivery

Delivery times are approximate, and we are not responsible for delays caused by third parties (carriers, customs, etc.).

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3. RETURN & REFUND POLICY

3.1 Return Conditions

Returns are accepted within 30 days of receiving your order. Items must be unused, in original packaging, and accompanied by proof of purchase.

3.2 Refund Process

After inspection, refunds will be issued to the original payment method within 5 to 10 business days.

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4. PERSONAL DATA PROTECTION

In accordance with Law 25, we collect and process your personal information in compliance with current regulations.

4.1 Data Collected

We collect information such as your name, address, email address, and payment details for order processing and service improvement.

4.2 Confidentiality

We do not sell or share your personal information with third parties. All transactions are secured using encryption protocols.

4.3 User Rights

You have the right to access, correct, or delete your personal data. To exercise this right, please contact Stephanie’s Grill & Bar at info@stephanies.ca.

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5. PROHIBITED USES

The site may not be used to:

• Commit fraudulent or illegal acts
• Violate intellectual property rights
• Spread viruses or malicious content

We reserve the right to suspend or revoke access to our site for any user who violates these rules.

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6. LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free use of our services. Under no circumstances shall we be held liable for any direct or indirect loss resulting from the use of our site or services.

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7. CONTACT

For any questions regarding these terms, please contact us at:

Stephanie’s Grill & Bar
1686 Hwy 34, Hawkesbury, Ontario, K6A 2R2

613-632-2783
info@stephanies.ca